Q1: Are you a factory?
Yes, we are a factory.
Q2: Can we customize the product dimensions and specifications?
Yes, we offer comprehensive customization services tailored to your specific demands.
Q3: Do you accept OEM and ODM service requests?
Yes, we support both OEM and ODM services. You can send us your detailed design concepts, and we will prepare standard structural drawings for approval.
Q4: What are the payment terms?
For standard volume orders, we require a 30% deposit to commence production, with the remaining 70% balance paid prior to shipment. For smaller orders, a 100% deposit before shipment is required.
Q5: What is the standard production lead time?
Generally, production takes around 21 to 30 days once the deposit is confirmed. If you are working on a tight schedule, please inform us, and we will do our best to prioritize configuration.
Q6: How are the products packed for international transit?
Products are packed securely using protective foam and sturdy wooden slats to fix the frames, and then loaded onto pallets for safe handling via forklift.
ORM Windows
